At 4RTY4, your privacy matters to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, transparent, and secure. By accessing our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

  • Device and browser information

  • Website usage data through cookies and analytics

  We only collect information necessary to provide our products and improve your experience.

2. How We Use Your Information

• We use the information you provide to:

  • Process and confirm your order.

  • Process your payment securely through Razorpay.

  • Communicate with you regarding your order via email or WhatsApp.

  • Send order confirmations, shipping updates, and delivery notifications.

  • Respond to customer support inquiries.

  • Improve our products, services, and overall customer experience.

  • Send promotional offers or product updates only if you have chosen to receive them.

3. Payment Security

• All payments are processed securely through Razorpay. We do not collect or store your debit card, credit card, UPI PIN, CVV, or banking credentials.

  Payment information is handled securely by Razorpay in accordance with their privacy and security standards.

4. Order Updates

• Once your payment is successful, you will receive an order confirmation via the email address and/or phone number provided during checkout.

  As your order progresses, we may contact you through email or WhatsApp to provide updates regarding order preparation, dispatch, shipping, delivery, or to resolve any order-related queries.

5. Sharing Your Information

• OYour information is shared only with trusted third-party service providers when necessary to fulfill your order, including:

  • Razorpay (for secure payment processing)

  • Shipping and courier partners (for order delivery)

  • Communication providers (for order updates via email or WhatsApp)

  These service providers receive only the information required to perform their services and are expected to protect your information appropriately.

6. Returns & Refunds

• Due to the hygienic nature of skincare products and because every order is freshly made, all sales are final.

  We do not accept returns, exchanges, or refunds once an order has been dispatched.

  If your product arrives damaged, leaked, or you receive the wrong item, please contact us within 48 hours of delivery with photographs so we can assist you.

7. Changes to Terms

• We reserve the right to update these Terms and Conditions at any time.

• Continued use of our website after changes implies acceptance of the revised terms.

8. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

• Email: support@[companyname].com

• Phone: +1 (123) 456-7890

• Address: Bangalore, India

Thank you for shopping with 4RTY4! Your trust is important to us.